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Student taking an online class on her laptop
Lucía answered an after-hours callCosmetology · New prospective student
Call with admissions bookedTomorrow, 8:00 AM
Summary for admissionsAsking about payment options.

Skala for schools, academies and universities

No prospective student goes unanswered.

Lucía, Skala’s AI assistant, answers every prospective student by phone or message, after hours too. She books the interview or campus visit and follows up through enrollment.

Answers in English and Spanish byPhoneWhatsAppInstagramFacebookSMSWeb chat
Call Lucía and try her See plans

Demo line, open 24/7: (786) 550-4604

For admissions · universities · private schools · trade and language schools · continuing education

Skala is the AI system that runs your front desk.

Lucía, its assistant, handles what isn’t getting done today.

  1. Answers

    Every call and every message, in English and Spanish, at any hour.

  2. Books

    Offers your open slots and puts the appointment on your calendar.

  3. Follows up

    Reminds people of every appointment, picks up loose ends and asks for the review.

A day with Skala

Every unanswered inquiry is a lost enrollment.

Prospective students ask at night and on weekends, and admissions can’t follow up with all of them. Here’s what a day looks like when Skala answers for you.

7:40AM

Morning · WhatsApp

A prospective student asks about the nursing program.

Before admissions opens, Lucía answers with the information you gave her and books the interview.

7:40
Today

Hi, I’d like information about the nursing program. How do I enroll?

LucíaHi Daniela, happy to help. Admissions will walk you through requirements, schedules and payment options in a 20-minute interview. Do you prefer morning or afternoon?

Afternoon, after work.

LucíaI have Thursday at 5:30 PM, by phone or on campus. Should I book it?

Admissions interviewThursday, 5:30 PM · Nursing

12:30PM

Midday · Missed call

A parent wants to see the school for their son.

Admissions is out on a tour. He speaks Spanish, so Lucía answers in Spanish and books the campus visit.

12:30
MHMiguel HerreraLucía on the call · 01:26

Hola, quisiera información para inscribir a mi hijo en noveno grado el próximo año.

LucíaClaro que sí. ¿Le gustaría visitar el campus y conocer a nuestro equipo de admisiones?

Sí, me conviene más una mañana entre semana.

LucíaTengo el miércoles a las 9:00 a. m. ¿Le reservo la visita?

Campus visit bookedWednesday, 9:00 AM

6:10PM

Evening · Follow-up

Asked for info a week ago and never wrote back.

Skala reaches out on its own to pick the conversation back up. He replies, and his application moves to the enrollment stage.

6:10
Today

Skala · automaticHi Carlos, did you get a chance to look over the business administration program info? If you’d like, we can help you finish your application.

Yes, I want to enroll. What do I need?

LucíaI’ll book you a call with admissions tomorrow at 10:00 AM. I’ll send the document checklist right here.

Application in progressBusiness administration · Tomorrow, 10:00 AM

10:50PM

Night · Missed call

Asks about financial aid on a Sunday night.

Admissions is closed. Lucía takes her details, doesn’t promise financial aid and books a call with an advisor.

10:50
RDRosa DelgadoLucía on the call · 01:52

I want to study cosmetology, but I need to know if you offer financial aid.

LucíaAn admissions advisor can walk you through that, I can’t confirm it myself. Want me to book you a call tomorrow at 8:00 AM?

Yes, please. My name is Rosa Delgado.

LucíaAll set, Rosa. An advisor will call you tomorrow at 8:00 AM. I’m sending your confirmation now.

Admissions callTomorrow, 8:00 AM · New lead

More than answering

Answering is just the start.

Skala also organizes your admissions process, helps people find you on Google and stays with every lead until they enroll.

Scheduling

Every conversation ends in an appointment.

Lucía books on your calendar by your rules: hours, length and who’s seeing them. Before each appointment she messages the customer to confirm so they show up.

If plans change, the customer reschedules on their own with their link and your calendar updates.

Get found

Your website and Google reviews, kept up to date.

Your website connected to Skala, or a new one with up to 4 pages. When a student finishes a program, Skala asks for a review with a direct link.

Program completed · 4:10 PM

Hi Marta, thanks for studying at Instituto Ramírez. Would you leave us a review? It takes a minute: g.page/r/instituto-ramirez

New Google review

The review request goes out when you mark the program as completed, with one tap in the app.

Bring them back

The follow-up admissions never gets to.

Every lead lives in your CRM with their stage. Skala writes again at the right time and sends reminders for every interview and visit so no one misses one.

  1. Program info sentBy WhatsApp and emailDay 0
  2. “Did you get a chance to look at it?”Sent automaticallyDay 3
  3. Interview bookedAdded to the admissions calendarDay 5
  4. Enrollment confirmedStage: enrolledDay 12

When your team moves a lead to a new stage, Skala follows up with the right message.

All in one place

Right now your business is spread across six apps.

Voicemail, your WhatsApp, a notebook, the calendar, the website and reviews. None of them talk to each other.

All in one place

With Skala, it’s all in one place.

Calls, messages, customers, appointments, website and reviews on one screen, with Lucía answering in English and Spanish.

IR
VoicemailWhatsAppNotebookCalendarYour websiteGoogle reviews

Clear pricing, from $297 a month.

How it works

Your same number. We set it all up for you.

  1. 1

    Forward the calls you can’t answer

    Leads keep calling your admissions number. If no one picks up, the call goes to Skala.

  2. 2

    Lucía learns your programs

    We load your programs, start dates, requirements and what should always go to your team.

  3. 3

    Admissions knows right away

    You get a summary of every conversation, and the appointment lands on the admissions calendar.

Don’t take our word for it

Call Lucía and hear her in action.

Tell her you run a school or academy and play a prospective student. In two minutes you’ll hear how she’d handle your admissions.

(786) 550-4604

Lucía is available now

Call Lucía

Try this: “Hi, I’d like info on the program and when classes start.” Then ask for a campus visit.

Plans

One clear price, no surprises.

CRM, scheduling, reviews and Lucía on the phone and in chat on both plans. You just choose how many calls you want her to answer.

Essential

$297/mo

150 minutes of Lucía a month, about 30 calls.

  • Lucía answers in English and Spanish and books for you
  • Lucía in chat: website, Instagram, Facebook and WhatsApp
  • CRM, calendar and Google reviews. Hosting included if we build your website on Skala
  • Up to 20 team users, at no extra cost
  • Extra Lucía minute: about $0.49
Start with Essential

Renews monthly. Cancel anytime.

Growth

Recommended

$397/mo

500 minutes of Lucía a month, about 100 calls.

  • Everything in Essential
  • More than three times Essential’s minutes
  • Extra Lucía minute: about $0.45
  • Unlimited users for your team
Start with Growth

Renews monthly. Cancel anytime.

One-time setup fee

Account and Lucía setup$199We connect your number, your channels and your calendar, train Lucía on your business and turn on the ready-made automations for your industry.

Design of a new website, up to 4 pages, if you need one+ $399In one language, with our design and your content.

Custom workQuoted separatelyMore pages, a bilingual website, integrations, custom automations, more than 500 Lucía minutes a month or having our team keep Lucía up to date for you. We scope it with you first and give you a fixed price before we start.

Questions

What admissions teams ask.

Does Lucía sound like a robot?

Call her at (786) 550-4604 and judge for yourself. She speaks in a natural voice, asks only what she needs and doesn’t read long scripts.

Does it replace my admissions team?

No, it helps them. It covers after hours and busy stretches, and follows up with anyone who falls behind. Your team closes the enrollment.

Does Lucía quote tuition or promise scholarships?

She only shares the information you give her. She doesn’t promise financial aid, scholarships, visas or accreditation: those questions go to your team.

Do I have to change my number?

No. Leads keep calling your admissions number. Unanswered calls are forwarded to Skala.

Does it connect to my student information system?

Skala handles leads, conversations, appointments and follow-up with its own CRM. Grades, attendance and billing stay in the system you already use.

Does she speak Spanish?

Yes. Lucía answers in the language of whoever calls or writes: English or Spanish.

Are there costs on top of the plan?

Only usage, shown in your account: calls you make from Skala, SMS, WhatsApp messages Meta charges for and bulk email. Lucía’s written replies are included. See the details on pricing.

Who keeps Lucía’s information up to date?

You do, from your account. When we set up Skala we leave Lucía trained on your business and show you how to update her when something changes, for example programs, start dates, tuition or scholarships for each term. It takes minutes. If you’d rather have our team keep her updated on an ongoing basis, we quote that separately.

Is there a long-term contract?

No. The plan renews monthly and you can cancel anytime. The setup fee is charged only once.

Skala also works for

Dentists & clinicsMed spas & aestheticsLaw firmsReal estateInsuranceAuto & powersports dealersAll industries

Stop losing enrollments to unanswered calls.

Call Lucía now or pick your plan. We’ll get everything running.

Call Lucía See plans