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Lawyer signing documents at his desk
Lucía answered a missed callCar accident · New client
Initial consultation bookedTomorrow, 9:00 AM · Attorney Ramírez
Summary on your WhatsAppAccident yesterday on I-95. Prefers Spanish.

Skala for law firms

You prepare the case. Lucía answers for you.

Lucía, Skala’s AI assistant, answers every potential client by phone or message, takes their details and books the initial consultation.

Answers in English and Spanish byPhoneWhatsAppInstagramFacebookSMSWeb chat
Call Lucía and try her See plans

Demo line, open 24/7: (786) 550-4604

For immigration · personal injury · family law · employment law · multi-attorney firms

Skala is the AI system that runs your front desk.

Lucía, its assistant, handles what isn’t getting done today.

  1. Answers

    Every call and every message, in English and Spanish, at any hour.

  2. Books

    Offers your open slots and puts the appointment on your calendar.

  3. Follows up

    Reminds people of every appointment, picks up loose ends and asks for the review.

A day with Skala

Every call you miss is a client for another firm.

You’re in court, your assistant is with another client, and people call when something happens, not during office hours. Here’s a day with Skala answering for you.

7:50AM

Morning · WhatsApp

Someone asks for an immigration consultation.

Before the office opens, Lucía replies, takes the basic details and books the initial consultation. She doesn’t evaluate the case.

7:50
Today

Hi, I need an immigration consultation. How soon can I come in?

LucíaHi Daniela, happy to help. Attorney Ramírez will review your case at the initial consultation. Would you prefer the office or by phone?

At the office, this week if possible.

LucíaI have Thursday at 9:00 AM with Attorney Ramírez. Should I book it?

Consultation bookedThursday, 9:00 AM · Immigration

12:15PM

Midday · Missed call

A worker hasn’t been paid for overtime.

You’re in a hearing. He speaks Spanish, so Lucía answers in Spanish, makes clear she can’t give legal advice and books the consultation.

12:15
MHMiguel HerreraLucía on the call · 01:47

Hola, mi empleador no me ha pagado las horas extra en dos meses.

LucíaLamento mucho escuchar eso. No puedo darte asesoría legal, pero sí puedo agendarte una consulta con un abogado. ¿Sigues trabajando ahí?

Sí, todavía. Prefiero hablar por teléfono.

LucíaTengo el viernes a las 12:30 p. m. para una consulta por teléfono. ¿Te la agendo?

Consultation bookedFriday, 12:30 PM

6:20PM

Evening · Follow-up

The fee proposal had gone four days without a reply.

Skala messages the client on its own to pick the conversation back up. He says yes, and the signing appointment lands on your calendar.

6:20
Today

Skala · automaticHi Carlos, did you get a chance to review the fee proposal for the custody case? If you’d like, I can book you an appointment with the attorney.

Yes, I’ve decided. Could we do Tuesday?

LucíaDone. Tuesday at 3:00 PM at the office. You’ll get the confirmation here.

Signing appointmentCustody, $3,500 · Tuesday 3:00 PM

10:40PM

Night · Missed call

A car accident, and she doesn’t know what to do.

The office is closed. Lucía takes the details, books the first consultation of the morning and sends you the summary. She doesn’t give legal advice.

10:40
RDRosa DelgadoLucía on the call · 02:10

I was in a car accident yesterday and the other driver’s insurance is already calling me.

LucíaI’m sorry that happened. I can’t give you legal advice, but I can book you a consultation with the attorney tomorrow at 9:00 AM. Can I get your full name?

Rosa Delgado. It’s my first time looking for a lawyer.

LucíaAll set, Rosa. The attorney will walk you through everything at the consultation. I’ll send you the confirmation with the address.

Consultation bookedTomorrow, 9:00 AM · New client

More than answering

Answering is just the start.

Skala also fills your calendar, helps people find you on Google and gets your clients to recommend you.

Scheduling

Every conversation ends in an appointment.

Lucía books on your calendar by your rules: hours, length and who’s seeing them. Before each appointment she messages the customer to confirm so they show up.

If plans change, the customer reschedules on their own with their link and your calendar updates.

Get found

Your website and Google reviews, kept up to date.

Your website connected to Skala, or a new one with up to 4 pages. When a case closes, Skala asks the client for a review with a direct link.

Case closed · 4:10 PM

Hi Marta, thank you for trusting Ramírez Law. Would you leave us a review? It takes a minute: g.page/r/ramirez-law

New Google review

The review request goes out when you mark the case as closed, with one tap in the app.

Bring them back

The follow-up that gets lost between hearings.

Every potential client and every fee proposal lives in your CRM. Skala follows up at the right time and sends a reminder before every consultation so no one misses it.

  1. Fee proposal sentCustody · by WhatsApp and emailDay 0
  2. “Did you get a chance to review it?”Sent automaticallyDay 4
  3. Signing appointmentAdded to your calendarDay 6
  4. Consultation reminderSent a day beforeEvery appointment

If a potential client doesn’t book, Skala follows up on the schedule you set.

All in one place

Right now your business is spread across six apps.

Voicemail, your WhatsApp, a notebook, the calendar, the website and reviews. None of them talk to each other.

All in one place

With Skala, it’s all in one place.

Calls, messages, customers, appointments, website and reviews on one screen, with Lucía answering in English and Spanish.

RL
VoicemailWhatsAppNotebookCalendarYour websiteGoogle reviews

Clear pricing, from $297 a month.

How it works

Your same number. We set it all up for you.

  1. 1

    Forward the calls you can’t answer

    Your clients keep calling your firm’s number. If no one picks up, the call goes to Skala.

  2. 2

    Lucía learns your firm

    We load your practice areas, attorneys, hours and the questions you ask in every initial consultation.

  3. 3

    Your team knows right away

    You get a summary of every call on WhatsApp, and the consultation lands on your firm’s calendar.

Don’t take our word for it

Call Lucía and hear her in action.

Tell her you run a law firm and play the part of a client. In two minutes you’ll see how she’d handle your firm.

(786) 550-4604

Lucía is available now

Call Lucía

Try this: “Hi, I was in a car accident and want to talk to a lawyer.” Then continue in Spanish.

Plans

One clear price, no surprises.

CRM, scheduling, reviews and Lucía on the phone and in chat on both plans. You just choose how many calls you want her to answer.

Essential

$297/mo

150 minutes of Lucía a month, about 30 calls.

  • Lucía answers in English and Spanish and books for you
  • Lucía in chat: website, Instagram, Facebook and WhatsApp
  • CRM, calendar and Google reviews. Hosting included if we build your website on Skala
  • Up to 20 team users, at no extra cost
  • Extra Lucía minute: about $0.49
Start with Essential

Renews monthly. Cancel anytime.

Growth

Recommended

$397/mo

500 minutes of Lucía a month, about 100 calls.

  • Everything in Essential
  • More than three times Essential’s minutes
  • Extra Lucía minute: about $0.45
  • Unlimited users for your team
Start with Growth

Renews monthly. Cancel anytime.

One-time setup fee

Account and Lucía setup$199We connect your number, your channels and your calendar, train Lucía on your business and turn on the ready-made automations for your industry.

Design of a new website, up to 4 pages, if you need one+ $399In one language, with our design and your content.

Custom workQuoted separatelyMore pages, a bilingual website, integrations, custom automations, more than 500 Lucía minutes a month or having our team keep Lucía up to date for you. We scope it with you first and give you a fixed price before we start.

Questions

What attorneys ask.

Does Lucía sound like a robot?

Call her at (786) 550-4604 and judge for yourself. She speaks in a natural voice, asks only what she needs and doesn’t read long scripts.

Does Lucía give legal advice?

No. Lucía doesn’t give legal advice or weigh in on whether a case has merit. She asks the questions you set for the initial consultation, books it and leaves you the summary. Evaluating the case stays with you.

Do I have to change my number?

No. Your clients keep calling your firm’s number. Unanswered calls forward to Skala, and Lucía handles them.

Can I charge for the consultation?

Yes. If you charge for the initial consultation, Skala can send the client a payment link when it’s booked.

Does it connect to my case management software?

Skala handles consultations, conversations and follow-up with its own calendar and CRM. Case files and billing stay in the software you already use.

Does she speak Spanish?

Yes. Lucía answers in English or Spanish, matching the caller’s language.

Are there costs on top of the plan?

Only usage, shown in your account: calls you make from Skala, SMS, WhatsApp messages Meta charges for and bulk email. Lucía’s written replies are included. See the details on pricing.

Who keeps Lucía’s information up to date?

You do, from your account. When we set up Skala we leave Lucía trained on your business and show you how to update her when something changes, for example your practice areas, consultation fees or what each type of case requires. It takes minutes. If you’d rather have our team keep her updated on an ongoing basis, we quote that separately.

Is there a long-term contract?

No. The plan renews monthly and you can cancel anytime. The setup fee is charged only once.

Skala also works for

Dentists & clinicsMed spas & aestheticsReal estateInsuranceAuto & powersportsSchools & academiesAll industries

Stop losing clients to missed calls.

Call Lucía now or pick your plan. We’ll get everything running.

Call Lucía See plans