Lucía, AI receptionist

Lucía answers for you, by phone or by message.

She handles every customer on the channel they pick: she talks to people who call and writes back to people who message you on WhatsApp, Instagram, Facebook, SMS or your website chat. She asks what you teach her to ask, books the appointment and leaves you a summary. In English and Spanish.

Call Lucía and try her See pricing

10:50

RDRosa DelgadoLucía on the call · 01:48

My tooth has been hurting badly since this afternoon and I can’t sleep.

LucíaI’m sorry you’re in pain. I’ll hold the first emergency appointment tomorrow, at 8:00 AM. Can I have your full name?

Rosa Delgado. It’s my first time at the clinic.

LucíaAll set, Rosa. If the pain gets worse or you have a fever, go to an emergency room. I’m sending you the confirmation.

Emergency bookedTomorrow, 8:00 AM · New patient

If they call, she talksMissed call · 10:50 PM

7:40

DTDaniela Torresonline

Today

Hi, I’d like to book a cleaning. Do you take Delta Dental?

LucíaHi Daniela. I’ll note your insurance so the front desk can check it before your visit. Do you prefer mornings or afternoons?

Mornings, if possible this week.

LucíaI have Thursday at 9:00 AM with Dr. Ramírez. Shall I book it?

Cleaning bookedThursday, 9:00 AM · Insurance noted

If they text, she writes backWhatsApp · 7:40 AM

Your customer picks the channel.

Some customers would rather call, others only text. Lucía handles both: she talks on the phone in a natural voice and replies in writing in the same chat they messaged you on, without sending them anywhere else.

Calls to your number when you don’t pick up, or all of them if you prefer
WhatsApp, Instagram, Facebook and SMS
Your website chat, day and night

Lucía’s inboxAnswers on the channel each customer picksLive

CallMissed call · (305) 555-0148 NewLucía on the callAnswered by voice
WhatsApp“Any openings on Saturday?” NewLucía is typingAnswered on WhatsApp
Instagram“How much is teeth whitening?” NewLucía is typingAnswered on Instagram
Facebook“¿Aceptan pacientes nuevos?” NewLucía is typingAnswered in Spanish
SMS“I need to change my appointment” NewLucía is typingAppointment changed by SMS
Web chat“Do you take my insurance?” NewLucía is typingAnswered on your website

She learns your business before she starts.

We load your services, hours, service area, any prices you want to share and what counts as urgent. If someone asks something you didn’t teach her, she takes their details and hands the case to you.

Asks the questions you define
Separates what’s urgent from what can wait
Doesn’t give diagnoses or professional advice

Lucía answered a missed callToothache · New patientnow

Emergency appointment bookedTomorrow, 8:00 AM · Dr. Ramíreznow

Summary sent to your WhatsAppPrefers Spanish.now

Every conversation ends in an appointment.

Lucía sees your real calendar and offers open times. The appointment is booked by your rules, and the customer gets a confirmation on the same channel.

Respects length, hours and who’s handling it
Transfers the call to you when you say so
Leaves you a summary of every conversation

CalendarsAR

Today Oct 12 – 17, 2026Oct 13 – 16, 2026Oct 13 – 15 Week4 days3 days Filter view New

GMT
-04:00Mon12Tue13Wed14Thu15Fri16Sat17

9 AM10 AM11 AM12 PM1 PM2 PM3 PM4 PM5 PM

Cleaning9:00 – 10:00 AMPedro G.

Root canal1:00 – 2:30 PMLaura S.

Orthodontic check9:00 – 10:00 AMJosé R.

Cleaning2:00 – 3:00 PMMiguel H.

Whitening3:00 – 4:00 PMAna M.

Implant evaluation10:30 AM – 12:00 PMMarta L.

Toothache8:00 – 9:00 AMRosa D.

Cleaning3:00 – 4:00 PMJorge P.

Orthodontic evaluation10:00 – 11:00 AMDaniela T.

Cleaning8:00 – 9:00 AMCarlos M.

Extraction9:00 – 10:30 AMElena V.

Whitening2:00 – 3:00 PMRaúl C.

Kids’ cleaning10:00 – 11:00 AMSofía N.

Don’t take our word for it

Call Lucía and hear her in action.

Tell her what your business does and pretend to be one of your customers. In two minutes you’ll hear how she’d handle your business.

(786) 550-4604

Lucía is available now

Call Lucía

Try this: tell her your industry, ask for an appointment like a customer would, then switch to Spanish.

Questions

What people ask about Lucía.

Does Lucía sound like a robot?

Call her at (786) 550-4604 and judge for yourself. She speaks in a natural voice, asks only what she needs and doesn’t read long scripts.

Does she answer messages too?

Yes. If a customer writes on WhatsApp, Instagram, Facebook, SMS or your website chat, Lucía replies in writing in that same chat. If they call, she talks to them on the phone.

What if she doesn’t know something?

She takes the customer’s details, tells them someone from the team will get back to them and leaves you a summary so you can take it from there.

How many calls are included?

Essential includes 150 minutes of Lucía a month, about 30 calls, and Growth includes 500 minutes, about 100 calls. Message conversations are included in both plans.

Do I have to change my number?

No. Your customers keep calling your number. You only forward the calls you don’t answer, or all of them if you prefer.

What if the customer wants to talk to a person?

Lucía alerts you right away with a summary. If it’s urgent and you’ve set it up that way, she transfers the call to you.

One system

Everything works together, for one price.

What Lucía handles lands in your inbox, the appointment on your calendar and the customer in your CRM. It’s all included in both plans.

Hear her work before you decide.

Call the demo line and play a customer.

Call Lucía See pricing